If you are having technical or other difficulty logging in to manage your account online, please follow the steps below:
1. Click on the topic of your question above
2. If you are a registered user, enter your email address and password and click "Login"
3. If youíre not a registered user, click the Create An Account button, then:
4. Select "Dillardís Card Services"
- Enter email address and confirm
- Create password and verify password
- Enter First Name, Last Name, Street Address, City, State, ZIP, phone number, email address and click Submit
- Enter your account number and click Submit to register
- Update your security question and answers, then click Register
- Set up Your Personalized Image and complete the Challenge Questions
5.Select "Contact Us/My Messages" in the right-hand menu to send us your inquiry.
To Contact Us By Phone: Call 1-800-643-8278
To Contact Us By Mail, send written inquiries to:
Dillard's Credit Services
P.O. Box 965022
Orlando, FL 32896-5022